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Terms of Service

Last updated: 23 July 2026

These Terms govern your use of TurkishFriend.com ("TurkishFriend," "we," "us"). By creating a chat session or purchasing a pass, you agree to them.

What TurkishFriend is

TurkishFriend is an AI-powered conversational product. Leyla, Mehmet, and Demir are AI-generated conversational personas — not real people you are communicating with directly, not human guides, not travel agents, and not licensed advisors. While their character and perspective are inspired by real Turkish family life and culture, every reply is generated by artificial intelligence, not typed by a human, and is based on an AI language model rather than real-time data.

Not professional advice

Nothing Leyla, Mehmet, or Demir tells you is professional advice. This includes — without limitation — medical, legal, financial, investment, immigration, tax, insurance, property, business, and safety matters:

No guarantee

We do not guarantee that any recommendation will match your expectations, taste, or budget, or that it reflects current prices, availability, opening hours, or quality. AI can make mistakes — double-check anything important before you rely on it, the same way you'd double-check a tip from a friend.

We do not book, reserve, or guarantee anything — restaurants, tables, charters, prices, or availability. Every business we mention is an independent third party; TurkishFriend is not responsible for their acts, omissions, prices, availability, quality, or safety. Always confirm details directly with the business before you rely on them.

Your decisions are yours

All decisions you make based on a conversation with TurkishFriend — where you go, what you book, what you spend — remain solely your responsibility.

Emergencies

TurkishFriend must never be used during a medical, safety, or other emergency. If you need urgent help, contact local emergency services directly.

Passes and billing

Each persona is unlocked with a one-time, 10-day pass — a single payment at the price shown at checkout, with no auto-renewal and nothing to cancel later. The price shown includes any VAT/sales tax applicable to your country, calculated automatically at checkout. If you buy a new pass for a persona while an earlier one still has time left, the new 10 days are added on top of what remains, so buying early never costs you paid-for time. Payment is processed by Stripe; we never see or store your full card details. See our Refund Policy for how refunds work.

Age requirement

You must be at least 18 years old, or the age of majority where you live, to purchase a pass.

Acceptable use & access

We may suspend or refuse access, without refund, for spam, abuse, prompt injection, reverse-engineering, unauthorized automation or bot activity, or fraudulent chargebacks.

Conversation history

We may retain your conversation history to improve the continuity of your experience — so a persona can pick up where you left off. See our Privacy Policy for details.

Partnerships & recommendations

Some businesses recommended by TurkishFriend may have a commercial relationship with us. Such a relationship never guarantees a recommendation — our personas are instructed to recommend based primarily on relevance to what you actually asked, not on who pays us.

Intellectual property

The TurkishFriend name and logo, the personas Leyla, Mehmet, and Demir, and the underlying character design and prompts are the property of TurkishFriend. You may not copy, reproduce, or create derivative products from them without our written permission.

No warranty

TurkishFriend is provided "as is." AI-generated content can be inaccurate, outdated, or incomplete, and AI sometimes makes mistakes. To the fullest extent permitted by law, we're not liable for decisions made based on it, or for indirect or consequential losses.

Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising from your use of TurkishFriend shall never exceed the amount you paid for the specific pass giving rise to the claim.

Force majeure

We're not responsible for delays or failures caused by events outside our reasonable control, including outages of services we depend on (such as Stripe, Supabase, Cloudflare, or OpenAI).

Governing law

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of TurkishFriend will be subject to the exclusive jurisdiction of the courts of Istanbul, Türkiye — subject to any mandatory consumer protections in your own country that cannot be waived by agreement.

General

These Terms, together with our Privacy Policy and Refund Policy, are the entire agreement between you and TurkishFriend on this subject. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision isn't a waiver of our right to do so later.

Changes

We may update these Terms from time to time; the "Last updated" date above will change when we do. Continued use after a change means you accept the update.

Note: this is a plain-language starting template, not a substitute for advice from a qualified lawyer in your jurisdiction — we'd recommend a legal review before scaling up marketing or expanding into new markets.